#ESNchat 3/26/2020: Information foraging in your ESN

Q1. When we look for something, we #search, navigate, or ask someone. How can ESNs support all three? Q2. When employees are foraging for information in your #ESN, what kinds of ‘scent’ do you provide to help them find what they're looking for? Q3. How ‘patchy’ is your #ESN? Are the patches there by design or by accident? Q4. What strategies do you use for helping employees find #content vs. helping them find people? Q5. How much context surrounds links and documents in your #ESN? How do you provide the right level of context? Q6. Who is responsible for curating #ESN content, monitoring questions and search activity, and making things easier to find?