Gated communities are residential areas with controlled access to and from the community. These communities are characterized by walls, fences, and other barriers with secure entry points, where only authorized persons can enter or exit the community. It helps to prevent crimes and unauthorized intrusions into gated communities, many communities have implemented visitor management systems to control access.
In order to protect residents and property from unwanted intruders, visitor management software is playing a crucial role. In this blog, let’s discuss the visitor management system. 
What is a visitor management system?
A Visitor Management System (VMS) is a software-based solution that allows residents and property managers to organize, monitor, and record visitors. A VMS has many uses including visitor registration systems, check-in / check-out systems, visitor list management systems for homeowners associations (HOA), building access control systems for commercial properties or businesses, keyless entry control, automatic vehicle license plate recognition (ALPR), and more.
Features in the Visitor Management System -
1) Pre-Book Visitors
Pre-book visitors are a must-have for the gated community management system. Knowing who is entering and exiting your community at any given time provides peace of mind, but also can reduce crime. Many neighborhoods consider gating their streets as a way to create better security within their community. Pre-booking visitors ensures that your community can review their credentials before they enter, ensuring that only residents are able to enter when in reality you should be monitoring all entries and exits.
 2) Customise Check-In Workflows
Check-in workflows in visitor management systems allow organizations to customize check-in processes based on a variety of rules. By creating these customized check-in procedures, an organization can improve customer experience and further reduce labor costs. 
In fact, customise check-in Workflow has considered one of the greatest benefits of a visitor management system in that it allows you to create customized check-in workflows, providing a simple and efficient experience for everyone. The ability to customize check-in can help cut down on wait times and improve overall service by increasing efficiencies.  
 3) Design User-Friendly Experiences
User-friendly design is important in visitor management software because visitors often find themselves in stressful situations and thus are easily stressed by bad user experience design. 
The user-friendly design of the visitor management system helps to create a stress-free environment for visitors as well as make their experience pleasant. When visitors have access to every information they need in one place, they do not have to waste time navigating between different websites and apps while visiting. It saves them both time and money.
 4) Gain and deliver Insights 
Installing a visitor management system (VMS) in your gated community can help you gain insights into your residents’ behavior and needs. A VMS will enable you to create and manage event notifications, giving residents advance notice of special events, restricted or prohibited parking times, potential maintenance issues, or other vital information. 
The VMS can also compile data from your in-gate sensors, providing detailed traffic reports and scheduling/sending parking violation notices to offenders as required by local law.
 5) Achieve Health, Safety, and Legal Compliance.
With a visitor management system, residents can quickly and accurately check-in visitors and create a database of guest information that can be shared with gate staff. Without an efficient system, gate staff may not be able to efficiently prevent intruders or communicate effectively with other parties involved in an incident. Using a visitor management system will increase safety and promote legal compliance.
Benefits of having a visitor management system
Improved Security
The digital visitor management system can significantly improve your security because it allows you to maintain control over who has access to your property and when. You’ll be able to keep track of all visitors, preventing unsupervised and unknown individuals from entering—saving you money, time, and resources. In addition, with a properly managed VMS in place, guests will need to be let in by staff and verified on camera prior to entry. Thus making sure that only permitted guests are allowed on-site.
Enhanced Brand Image
A gated community is a community where access is controlled by a gate, usually with a security guard or security personnel. While it may be expensive to install and manage, installing a visitor management system will do your estate’s image justice. For every guest that enters and leaves, you’ll get an insight into how often they visit (and how long they stay) so you can build more meaningful relationships with them.
Conclusion 
In conclusion, there are many benefits of installing a visitor management system in gated communities. Most popular systems include; fingerprint scanners, facial recognition software, and smart badges. This is helping to increase security for residents and homeowners who would like to ensure maximum protection for their families and properties. In fact, it’s recommended by experts to install one of these systems if you live in an apartment or own a business located within a gated community.

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