QuickBooks Desktop application gives payroll services to users. Just like you update QuickBooks, it is also necessary to update its features. Unfortunately, when a user tries to download payroll or QuickBooks Desktop update, QuickBooks error 15102 strikes. The error pops up on the screen with an error message displaying, “Error 15102: Failed to reset update. This blog will brief you on QuickBooks error 15102, its causes, and solutions, so read carefully until the end.
Are you getting QuickBooks error 15102? Don’t worry. Get troubleshooting assistance from certified QuickBooks professionals by dialing our helpline number +1-800-417-5147
Reasons why you come across QuickBooks Payroll error 15102
Invalid or inaccessible download location is the primary reason behind the error. Some other factors that prompt the error are listed below. Have a look:
You are not using the latest QuickBooks with the latest update.
You are not logged in to Windows as an Administrator.
QuickBooks Desktop application is not logged in as an administrator.
Follow the blog for quick troubleshooting steps to resolve the error.
Quick Ways to Resolve QuickBooks Desktop error 15102
Solution 1. Download the latest release of QuickBooks Desktop
Here’s how to download the update manually:
Close company files and quit QuickBooks.
Select the Windows Start menu.
Look for the QuickBooks icon and right-click it.
Select the Run as administrator option.
From the No Company Open screen, choose the Help menu.
Choose Update QuickBooks Desktop and select the Options tab.
Click the Mark All button and then Save.
Choose the Update Now tab and mark the Reset Update checkbox.
To download the update, click Get Updates.
Install the update and open QuickBooks.
If the error continues, try the next solution.
You may also Read : QuickBooks error 6129
Solution 2. Switch QuickBooks to single-user mode
If you are using QuickBooks in multi-user mode while getting the QuickBooks error message 15102, switch it to the single-user mode by following the steps given below:
Open QuickBooks and go to the File menu.
Select Switch to Single-user mode.
If you still get the error, move on to the next solution.
Solution 3. Check if the location of the mapped drive is correct
Open QuickBooks and go to the Product Information window.
Note down the mapped location path.
Click the Help menu and update QuickBooks.
Go to the Options tab and confirm if the Download Location is correct.
You need to change the state of location if the mapped location is incorrect.
That’s all we can do to help you resolve QuickBooks error 15102. If you still face any difficulty, contact the certified QuickBooks expert’s team by calling us on our helpline number +1-800-417-5147. They will assist you with advanced troubleshooting for the same.
Related Article : QuickBooks database server manager stopped

Items