Our topic for this week’s chat is on Teaching Rarely Used Skills.

Do you know the Heimlich maneuver? How to perform CPR? What about the proper way to change a diaper or provide detailed information at the scene of an accident?

It doesn’t happen often, but certain skills (in the form of procedures and processes) can be critical, even to the level of life and death; skills people need but rarely if ever have to use. Even in our work environments there are key tasks that people need to be able to perform quickly when a job aid or step-by-step just won’t do.

In this week’s #GuildChat suggested by Jennifer Murphy, we explore how to teach people rarely used skills. What are the methods that work best and the strategies to keep up motivation for those skills even when the audience knows they may never have to employ them.

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