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When you buy a new Amazon Fire TV Stick, almost all streaming devices and Fire TV remote are included, along with a power adapter and USB cable. The remote control is necessary to set up the Fire TV Stick, and over 40 million people love this streaming player. When using it, you may face some issues that prevent you from using the Fire TV Stick remote. In this guide, we provide some solutions to fix your Fire TV Stick remote when it is not working or causing problems. Please read and follow the methods outlined in this post carefully and let us know which ones have helped you. The solutions in this post are for the basic Fire TV Stick and Fire TV Stick 4K models. These solutions also apply to 1st and 2nd generation Fire TV remotes. Move the remote closer If your Fire TV Stick isnt responding to your remotes commands, make sure the remote and streaming device arent too far apart. Amazon recommends keeping the remote control and Fire TV Stick within 10 feet (~ 3 meters) to avoid interference. If your Fire TV Stick still doesnt respond to the remote, continue to the next troubleshooting test. Reactivate the remote control with the voice button. If your Fire TV Stick remote is unresponsive, try pressing and holding the Alexa voice button on the remote for 3-5 seconds until a blue light starts flashing. This can help reconnect the remote to your Fire TV Stick. I used this method several times to fix my Fire TV Stick remote and it worked. You should also try 3. Replace the batteries If the remote responds works only intermittently, the problem is most likely with the batteries. Interestingly, theres a way to check your Fire TV Sticks battery status in the settings menu. If possible, check the condition of the remote control batteries before replacing. Heres how to do it: Step 1. Open the Fire TV Sticks menu and select Bluetooth Controllers and Devices. Step 2 Select Amazon Fire TV Remote. Step 3: Check your battery area to see the status of your Fire TV remote. If the battery is marked OK, the batteries in the remote control are good. However, if the battery status is offline, the Fire TV Sticks batteries are misplaced, weak, or dead. You can take out the batteries, clean the remote controls battery contact spring and put them back in. If the remote still does not work or does not work properly sometimes, replace the batteries with new ones. If the remote does not work with new batteries, try the next solution below. Reset Unpair Your Fire TV Remote This is another effective solution to your Fire TV Stick remote problems. Fire TV Stick Gen 2 remote (with dedicated volume buttons) Press and hold the left button, menu button, and back button for approximately 10-15 seconds (until the remote flashes blue). For 1st Gen Fire TV remote (without dedicated volume buttons), touch and hold the left button and the menu button simultaneously for 10-15 seconds to disconnect the remote. This will unpair your Fire TV againWhen you buy a new Amazon Fire TV Stick, the streaming dongle and Fire TV remote are pretty much everything in the box — plus a power adapter and USB cable. The remote control is essential to set up the Fire TV Stick, and over 40 million people love this streaming stick. While using it, you may encounter issues that prevent you from using the Fire TV Stick remote. In this guide, we offer you several solutions to fix your Fire TV Stick remote when its not working or causing problems. Read and follow the methods mentioned in this post and let us know which ones worked for you. The solutions in this post are for the base Fire TV Stick and Fire TV Stick 4K models. These solutions also apply to Fire TV 1st and 2nd generation remotes.1. Move the remote closer If your Fire TV Stick isnt responding to the remote, make sure the remote and stream stick arent too far apart. Amazon recommends using the remote control and Fire TV Stick within 10 feet (~3 meters) for a distraction-free experience. If the Fire TV Stick is still not responding to the remote control, continue with the next troubleshooting test. 2. Reactivate the remote with the voice button. If your Fire TV Stick is unresponsive, try pressing and holding the Alexa voice button on the remote for 3-5 seconds until the blue light starts flashing. This can help you re-initialize the connection between your remote and Fire TV Stick. Ive used this method several times to fix my Fire TV Stick remote and it worked. You should also try.3. Replace the batteries If the remote control only respondsworks intermittently, the problem is probably the batteries. Interestingly, there is a way to check the battery status of the Fire TV Stick remote in the settings menu. If possible, check the condition of the remote control battery before replacing it. Heres how: Step 1: Launch the Fire TV Stick menu and select Bluetooth controllers and devices. Step 2 Select Amazon Fire TV Remotes. Step 3: Check the battery area to see the status of your Fire TV remote. If the battery is marked as OK, the batteries in the remote control are OK. However, if the battery status shows Offline, the Fire TV Stick remotes batteries are incorrectly installed, weak, or dead. You can remove the batteries, clean the battery contactremote spring and put them back. If the remote control still does not work or sometimes does not work properly, replace the batteries with new ones. If the remote does not work with new batteries, please try the following solutions below. 4. ResetUnpair Fire TV Remote is another effective solution to fix remote issues on Fire TV Stick. On the Fire TV Stick Gen 2 remote (with dedicated volume buttons), press and hold the left button, menu button, and back button for about 10-15 seconds (until the remote flashes blue). For a 1st generation Fire TV remote (without dedicated volume buttons), press and hold the left button and the menu button at the same time for 10-15 seconds to unpair the remote. This will unpair your Fire TV again

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