#ESNchat 10/15/2020: Help! I'm Lost. ESNs and the Technology Ecosystem

Q1. How do you ensure your #ESN is the #digital hub for your workplace ecosystem? Q2. How do you explain your workplace ecosystem to new employees and guide them on which tool to use for particular use cases? Q3. What are the most successful integrations you have in your #ESN? Any failures? Q4. Are your people using different tools for functionality that is already available in your IT infrastructure? Why? Q5. What technology integrations are you still hoping for in your #ESN? Q6. What challenges do you face when it comes to integrations (security, cost, development, etc.)?