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#ESNchat 3/25/2021: Is Enterprise Social Still Valid?
Q1. Did your #ESN gain or lose validity during the pandemic? What’s it look like? Q2. What are the major threats to an #ESN's validity in an organization? Q3. If an #ESN is deemed to be irrelevant, what opportunities does this create? Q4. Are software vendors getting the balance right between team #collaboration vs. org wide #communication? How? Q5. Many #ESNs include #collaboration with external systems. Should we still call it #enterprisesocial? Why? Q6. What are the best community managers doing to validate their #ESNs in the current environment? Examples?