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Are you a patient and looking for your own patient portal? Find Your Portal The Patient Portal is a website that provides direct access to the health information in your patient record. Many patient portals support additional features, including the ability to pay bills or report directly to physicians or care teams. Athenahealth Patient Portals support these features and serve as a single point of contact for all your information, test results and more from all your healthcare providers who use athenahealth products. athenahealth is a healthcare software company. We create software that enables healthcare providers to deliver exceptional care to you, your family and your community. Our software enables healthcare providers to support you in a variety of ways, including securely storing and sharing your medical records, paying medical bills online, and communicating directly with your doctor. If your healthcare provider uses athenahealth products, you can create an account with us to access the patient portal in a variety of ways. Some practices using athenahealth products provide access to a patient portal on their home page. Simply look for the Patient Portal link and click on it to go to the Patient Portal welcome page. From there, click the sign up link below the Sign up with athenahealth button. You will be redirected to the registration page where you can create your athenahealth account. If you cannot find a link to the Patient Portal on your healthcare providers website, contact their office for the correct URL or request an email invitation to the Patient Portal. If your healthcare providers office uses athenahealth products, you can log into their portal using the link below. Find Your Portal If you cant access the portal using the link above, look for a link to the patient portal or the patient section on your healthcare providers home page. If you still have trouble finding itWelcome to the site, contact the service provider office directly. To reset your athenahealth account password, you must first go to the Patient Portal Welcome page. From there, under the Sign in with athenahealth button, select the Forgot your password link and follow the instructions. If you are having trouble finding your patient portal, see How to find and log in to the athenahealth patient portal above. If you are having trouble resetting your password, please contact your healthcare providers office directly. They may be able to send you a password reset email. There are several ways to pay bills securely. Here are your options: If you already have an athenahealth account, you can always log into your Patient Portal and make payments to your balance. If you do not have an athenahealth account but would like to create one, please follow the steps in How to create an account above to access your athenahealth patient portal. If you have signed up to receive text messages or emails from your healthcare provider, one of them may include a balance update, bill, or email statement. Find one of these messages and follow the instructions to make a payment. If you receive paper statements in the mail from your healthcare provider, you can use that statement to pay by following these steps: 1. Go to payment.athenahealth.com 2. Enter the code from the statement 3. Pay the bill If your healthcare provider emails or texts patients to register early – you may be able to pay your co-payment or balance during this process. Your test results can be accessed and checked via the patient portal. Log into your athenahealth Patient Portal and locate the Test Results tab on the left side of the page. If youre having trouble accessing your test results, ask your healthcare providers office for help. You can confirm and edit the contact information registered for you by your service provider via yourPatient Portal by following these steps: 1. Log in to the Patient Portal. 2. Find your name in the upper right corner of the homepage and click the expander arrow. 3. Select My Profile. 4. Select the Contact Settings tab (this can be done automatically). 5. Check your contact details. If it needs updating, click Edit and make the necessary changes. If youre having trouble updating your contact information, contact your healthcare providers office for assistance. Text messaging is an easy way to get important information and notifications from healthcare professionals, such as: B. Upcoming appointment reminders and billing notifications. However, before you can receive text messages from your operator, you must first consent to being contacted in this way. To allow your healthcare provider to send you text messages, you need to update your notification settings in the patient portal. Follow these steps: 1. Log in to your Patient Portal. 2. In the upper right corner of the home page, click the drop-down arrow next to your name and select Notification Settings. 3. Check the boxes next to each channel you want to receive updates from. Your options include email, phone and text messages. 4. Then select the types of update notifications you want to receive. This may include health notifications, appointment reminders, updates and notifications, and billing. 5. If you want to receive SMS messages, remember to agree to the regulations by checking the appropriate box before clicking the Apply button. If you are an authorized guardian who needs help accessing a family members account, you must contact the family members physician for assistance. If youre having technical issues with the athenahealth patient portal, please make sure youre using an internet-connected device with the latest version of one of the following browsers: Chrome, Microsoft Edge, Mozilla Firefox, or Safari. If using one of these browsers does not resolve the issue,

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