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Royal Mail will be removing the use of coloured adhesive labels used for Special Delivery Guarantee® and Royal Mail Signed For® products. The last date to use these labels will be from midnight on 31st October 2022.From 1st November 2022 clients will be required to print barcodes alongside franking indicia. Due to meter decertification, non-Mailmark® franking machinesmeters will not be supported.Due to the changes for Signed For & Special Delivery service, Royal Mail require usage data to be upload more frequently than the current monthly periods. From 1st July 2022, data uploads will be prompted at 5pm on the days in the table below.Data upload dates every month6th13th20th26thLast day of the monthThe period for upload will reduce from 5 days to 1 day, due to the frequency of the uploads. Royal Mail are developing solutions for our mailmark clients, we will notify you via email when solutions are available by model, but you will be required to use one of the following solution options: The latest meters indicia will be larger in width and include an S10 1D barcode, additional product name information and new alpha-numeric content within the visual service indicator boxes. Illustrations, not to scale. The new indicia will be as per the Meter Machine New Indicia above. Illustrations, not to scale. This is available today for parcels, the labels offered will now include letter and large letter formats. This label will be made available with access to Pitney Bowes SendPro® Online. The system will produce a fully addressed shipping label for you to apply to your mail item. Illustrations not to scale. Why cant I use the sticky labels as before? Royal Mail is removing the use of coloured adhesive labels used for Special Delivery Guaranteed® and Royal Mail Signed For® products as part of its modernisation programme. Which ink colour can I use? The indicia should be printed in black ink. Blue ink is also accepted. How do I get the barcodes? Your barcodes will be issued to you by your meter manufacturer and printed by the franking machine when selecting Special Delivery Guaranteed or Royal Mail Signed For products. Do I need to log my Special Delivery and Signed For in my dispatch book? The recording of Special Delivery Guaranteed or Royal Mail Signed For items within dispatch books is not mandatory. Is there any change to my collection process? If items are collected, a Collection List does not need to be signed. Dispatch receipts are not mandatory. Is there any change in pricing from the previous meter indices? The pricing for all mail items is set annually by Royal Mail. Any changes would be as a result of an overall postage change. Where should I locate my companys logo? Any company branding may be applied to any part of the mail item providing it does not interfere with Royal Mails ability to process the item. The areas on letter mail where Royal Mail applies its codemarks should be avoided where possible. What size label do I need to use when using Secure Print? Please contact you meter supplier to understand the options available. What are the dimensions of the new indicia? When selecting Special Delivery Guaranteed or Royal Mail Signed For on your meter, the print length will automatically set to the correct length. This may mean your company logo or return address may not print with these services. When will I have to stop using the old-style labels? The deadline for using the current adhesive labels is midnight 31102022 Will I still be able to track items on the Royal Mail website and get proof of delivery? Will I still be able to access items sent before the changeover, and for how long? What happens if I use an old style label after the changeover date? After the deadline of 31102022 has passed non-compliant mail items risk being surcharged by Royal Mail. What do I do with any old-style labels rolls I have left after the changeover date? Please dispose of them securely. How will I inform Royal Mail of the items I am sending? Each week a file will be sent from the manufacturers to Royal Mail confirming the barcodes used by each die number (the franking machinemeters licence number). Which services can I track? All Parcelforce Worldwide UK services Parcelforce Worldwide globalpriority Parcelforce Worldwide globalexpress All Parcelforce UK services require a signature upon delivery. Parcelforce will not deliver a item without receiving a signature. If the item has been delivered to a UK destination then a signature should be visible as proof of delivery on your track & trace results. Parcelforce Worldwide globalpriority and globalexpress services also require a signature on delivery, however this signature will not always be available electronically so it may not show on your track & trace results.
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