Designing and Managing Programs: An Effectiveness-Based Approach by Peter M. Kettner, Robert M. Moroney, Lawrence L. Martin

Designing and Managing Programs: An Effectiveness-Based Approach
Peter M. Kettner, Robert M. Moroney, Lawrence L. Martin
Page: 288
Format: pdf, ePub, mobi, fb2
ISBN: 9781483388304
Publisher: SAGE Publications
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Overview

The Fifth Edition of the classic Designing and Managing Programs for human services helps readers grasp the meaning and significance of measuring performance and evaluating outcomes. Authors Peter M. Kettner, Robert M. Moroney, and Lawrence L. Martin, all leaders in the field, incorporate the principles of effectiveness-based planning as they address the steps of designing, implementing, and evaluating a human services program at the local agency level. Meaningful examples at every stage of the process—from problem analysis and needs assessment to evaluating effectiveness and calculating costs—enhance reader understanding of how concepts are implemented in the real world.

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