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Are you a patient and looking for your own patient portal? Find Your Portal The Patient Portal is a website that provides direct access to medical information stored in a patients record. Many patient portals support additional features, including the ability to pay bills or send messages directly to doctors or care teams. The Athenahealth Patient Portals support these features and serve as a single source for all information, test results, etc. from all healthcare providers that use athenahealth products. athenahealth is a healthcare software technology company. We create software that enables medical practices to provide exceptional care to you, your family and your community. Our software enables healthcare providers to support you in a variety of ways, including helping them securely store and share patient records, enabling you to pay your healthcare bills online, and communicating directly with your doctor. If your healthcare provider uses athenahealth products, there are several ways to create an account with us to access the Patient Portal. Some practices that use athenahealth products offer access to the Patient Portal on the homepage of their website. Simply search for the Patient Portal link and click on it to open the Patient Portal welcome page. There, click on the login link under the Sign in with athenahealth button. This will take you to the registration page where you can create an athenahealth account. If youre having trouble locating the Patient Portal link on your providers website, you can contact their office for the correct URL or request an email to invite you to the Patient Portal. If your healthcare providers practice uses athenahealth products, you can log into their portal using the link below. Finding the Portal If you are unable to log in to your portal using the link above, check your healthcare providers home page for a link to your patient portal or patient section. If you still have trouble findingHome page, contact your providers office directly. To reset your athenahealth account password, you must first go to the patient portal welcome page. From there, select the Forgot password link under the Sign in with athenahealth button and follow the prompts. If youre having trouble finding the patient portal, see How do I find my athenahealth patient portal and sign in above. If youre having trouble resetting your password, contact your healthcare providers office directly. They may be able to send you an email to reset your password. There are several ways to pay bills safely. Here are your options: If you already have an athenahealth account, you can always log into your patient portal and make payments to your balance. If you dont have an athenahealth account but would like to create one, follow the steps in How to create an account above to access my athenahealth patient portal. If you have chosen to receive text messages or emails from your healthcare provider, one of these may include a balance update, billing, or electronic statement. Find one of these messages and follow the instructions to complete your payment. If you receive paper statements in the mail from your healthcare provider, you can use them to pay by following these steps: 1. Go to payment.athenahealth.com 2. Enter the code from your statement 3. Pay your bill If your healthcare provider recommends patients to register in advance via email or SMS – you can make a co-payment or final payment in the process. Test results can be accessed and viewed through the Patient Portal. Log into the athenahealth Patient Portal and look for the Test Results tab on the left side of the page. If you have problems accessing test results, contact your healthcare providers office for assistance. You can use yours to confirm and edit contact information that your provider has stored.Patient Portal by doing the following: 1. Log in to your Patient Portal. 2. Find your name in the top right corner of the home page and click the drop-down arrow. 3. Select My profile. 4. Select the Contact Settings tab (this can be done automatically). 5. Check your contact information. If it needs to be updated, click Edit and make the necessary changes. If youre having trouble updating your contact information, contact your healthcare providers office for help. Text messaging is an easy way to receive important information and alerts from health care providers such as: B. Appointment and billing notifications. However, before you can receive text messages from your ISP, you must first give them permission to contact you in this way. In order for your healthcare provider to send you text messages, you must update your notification settings in your Patient Portal. How to proceed: 1. Log in to the Patient Portal. 2. In the upper right corner of the home page, click the drop-down arrow next to your name and select Notification settings. 3. Check the boxes next to each channel you want to receive updates from. Your options include email, phone, and text messages. 4. Then select the types of update notifications you want to receive. This may include health notifications, appointment reminders, updates and notifications, and billing. 5. If you would like to receive text messages, please check the box to accept the terms before clicking Apply. If you are an authorized caregiver and need help accessing a family members account, you must contact that family members health care provider for assistance. If you are experiencing technical issues with the athenahealth Patient Portal, please make sure you are using a device with an internet connection and the latest version of one of the following browsers: Chrome, Microsoft Edge, Mozilla Firefox, or Safari. If using one of these browsers does not solve your problem,

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