Sorry, Sorry, Sorry: The Case for Good Apologies by Marjorie Ingall, Susan McCarthy, Marjorie Ingall, Susan McCarthy

Sorry, Sorry, Sorry: The Case for Good Apologies
Marjorie Ingall, Susan McCarthy, Marjorie Ingall, Susan McCarthy
Page: 368
Format: pdf, ePub, mobi, fb2
ISBN: 9781982163495
Publisher: Gallery Books
Download Sorry, Sorry, Sorry: The Case for Good Apologies

Audio book mp3 free download Sorry, Sorry, Sorry: The Case for Good Apologies ePub iBook FB2 by Marjorie Ingall, Susan McCarthy, Marjorie Ingall, Susan McCarthy

“I’m sorry, but Sorry, Sorry, Sorry means that you no longer have an excuse for delivering anything other than a pitch-perfect apology. Ingall and McCarthy break down thorny questions...with grace and humor.” —Peggy Orenstein, bestselling author of Boys & Sex, Girls & Sex, and Cinderella Ate My Daughter

It’s a truth universally acknowledged that terrible apologies are the worst. We’ve all been on the receiving end, and oh, how they make us seethe. Horrible public apologies—excuse-laden, victim blame-y, weaselly statements—often go viral instantaneously, whether they’re from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better?

Marjorie Ingall and Susan McCarthy show us the way. Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn’t have to be. Alongside their six (and a half)-step formula for apologizing beautifully, Ingall and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative. A good apology can do so many things—mend fences, heal wounds, and bring more harmony into ourselves and our society at large.

With wit, deep introspection, and laugh-out-loud humor, Ingall and McCarthy’s guidance will help make the world a better place, one apology at a time.

Sorry, Sorry, Sorry: The Case for Good Apologies - Amazon.com
        Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn't have to be.
        The Structure of a Real Apology - Atomic Spin
        5. Requesting Forgiveness – Asking, “Will you forgive me?” Making an Effective Apology. Heidi Grant Halvorson recently published a good summary 
        DOES 'SORRY' INCRIMINATE? EVIDENCE, HARM AND THE
        apology is probative of liability, and their admission has been premised negligence together with further evidence.26 In fact, in cases where apol-.
        Audio CD - The Case for Good Apologies - Booktopia
        So why is it so hard to apologize well? How can we do better? How could they do better? Marjorie Ingall and Susan McCarthy show us the way. Drawing on a deep 
        An Apology: A Perfect Tool of Life | Audible.com
        Good manners travel well; listen and learn all about them in this book. Minding Miss Manners book cover · Minding 
        How to Apologize to Customers (Tips + Examples) - Freshdesk
        Wondering how to apologize to a customer via email? Follow these 7 tips to write effective apology statements in customer service.
        How to Apologize and Say Sorry in an Email: The Professional
        Putting something like "Please Accept My Apologies" or "I Am Sincerely Sorry" in the subject line is a good way to make it clear from the outset 
        Customer Service Apologies - Giva
        Sometimes it is necessary to apologize. would like an issue addressed or have a complaint to make, an apology is a good place to start.

Items