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Get answers to your medical questions from the comfort of your own home No more waiting for a phone call or letter – view your results and your doctors comments within days Send a refill request for any of your refillable medications Schedule your next appointment, or view details of your past and upcoming appointments UW Medicine Information Technology Services Identity & Access Management (IAM) provides UW Medicine Account administration, support, and subject matter expertise regarding clinical and business systems in accordance with University of Washington and UW Medicine policies and State and Federal regulations. Also, to further UW Medicine business objectives pertaining to user access, IAM facilitates communication between end users, UW Medicine Compliance and system owners and operators. The primary applications that the UW Medicine Account provides access to are: AMC-based Computers and Applications Epic (Authentication) MINDscape ORCA Request an activation of a UW Medicine Account for a user. Note: Requests should be submitted by a users supervisor, manager or departmental coordinator. Navigate to https:services.uwmedicine.org and log-in with your UW NetID credentials (if prompted). Click on the UW Medicine Account Activation Request Form link located in the UW Medicine Account Forms: section. Complete and submit the form. Activation Request Form FAQ Change an existing UW Medicine Accounts privileges for a user. Note: Requests should be submitted by a users supervisor, manager or departmental coordinator. Navigate to https:services.uwmedicine.org and log-in with your UW NetID credentials (if prompted). Click on the UW Medicine Account Change Request Form link located in the UW Medicine Account Forms: section. Complete and submit the form. Change Request Form FAQ Deactivate a UW Medicine Account. Navigate to https:services.uwmedicine.org and log-in with your UW NetID credentials (if prompted). Click on the UW Medicine Account Deactivation Request Form link located in the UW Medicine Account Forms: section. Complete and submit the form. Deactivation Form FAQ Combined ActivationChange Form Note: Requests should be submitted by a users supervisor, manager or departmental coordinator. Use this form only when non-clinical access is needed prior to clinical access. For the Non-clinical Access Activation Date use the date of registration for training andor other business needs. For the Clinical Access Activation Date use the patient care start date. Combined Form FAQ To Expedite a Request Call the UW Medicine ITS Help Desk at Or, send an email to after submitting online form. Please update your bookmark to mychart.uwmedicine.org If you have any questions, please call Patient Accounts and Support Services at to speak to an agent M-F 8-5 p.m. PST. Hall Health is designated an essential service, so we will remain open throughout the pandemic. For everyones benefit, please take the following precautions:Always call before coming to Hall Health for medical or mental health care. Returning patients may be able to schedule through MyChart depending on the type of care needed. We may recommend scheduling you for a telemedic visit using a secure platform.Always wear a mask when you visit our clinic. The mask must may not have a vent or exhalation valve because these openings do not prevent you from spreading COVID to others. If you arrive without a mask, or with a mask that has a vent or valve, you will be given a free surgical mask to wear inside the building.If you are experiencing Covid-19 symptoms, designate someone else who does not have symptoms to pick up your medication from the Rubenstein Pharmacy at Hall Health.Learn more about the Covid-19 services available on campus and how to get care. Monkeypox FAQMonkeypox can cause fever, chills, headache, muscle aches, fatigue, swollen lymph nodes, and rash.Monkeypox is distinguished from COVID-19 by swollen lymph nodes and a rash that often looks like blisters or pimples.Monkeypox is usually spread from one person to another through close contact (often skin-to-skin). To date, the majority of patients diagnosed with monkeypox have been men who reported sexual or close intimate contact with other men, sometimes with anonymous or multiple partners. Anyone who has high-risk contact with a person with monkeypox can be infected, regardless of sexual orientation or gender identity. For more information, please refer to the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC). The monkeypox virus can also stay alive on objects or surfaces touched by people who are infected. Hand sanitizer and common household disinfectants kill the virus.Patients with exposure to monkeypox or possible symptoms of monkeypox can make a telemedicine appointment by calling Hall Health at . At the telemedicine visit, the provider may recommend an in-person appointment for further evaluation.Testing for monkeypox at Hall Health is limited. We are open by appointment to new UW patients, but we are currently not able to see new patients who are not UW students.The vaccines used for smallpox can also protect against monkeypox. The WHO is not recommending mass vaccination for most people at this time, but people in some high-risk groups are eligible. Hall Health does not carry the vaccine.More information about the monkeypox outbreak can be found here: Our ServicesHall Health offers a wide range of medical services in person, by phone, and via telemedicine. All visits are by appointment only (except our Pharmacy): Insurance & CostSome Hall Health services, but not all, are prepaid for students through the UW Services & Activities Fee. Hall Health bills health insurance for medical and psychiatric care, and there may be out-of-pocket costs depending on your health insurance benefits and network. Learn more about health insurance and cost, or contact our Billing Office to pay a bill.Directions & ParkingHall Health Center is located in the central part of UWs Seattle campus, across the street from the Husky Union Building (HUB). Click here for complete information on directions and parking.Patient Rights & ResponsibilitiesAs a Hall Health patient, you have the right to quality, compassionate care. You also have responsibilities, including to provide notice of at least one business day if you need to cancel or reschedule an appointment. If you do not contact us to cancel or reschedule, you may be charged a $40 no-show fee. Read more about your rights and responsibilities as a Hall Health patient.Get In TouchTo schedule an appointment as a new patient (UW students only), call . Established patients may schedule appointments, access billing information, and correspond with their providers through myChart. For general questions, call or email . We are not able to schedule appointments, handle records requests, or provide medical advice by email.Interviews & OutreachLearn about resources and ways to connect with Hall Health and the UW Counseling Center.
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