While trying to restore, open or upgrade QuickBooks, users sometimes run into QuickBooks error 6123. When the error encounters, an error message appears on the screen saying, “We’re sorry, but QuickBooks can’t open your company file.” Restrictions from Windows Firewall, damaged QuickBooks company files, and outdated QuickBooks Desktop application are the main triggers of the error. Running QuickBooks File Doctor from the QuickBooks Tool will help you resolve the issue. Go through the other sections of the blog to know what leads to the error and how to fix it.

If you are wondering how to eliminate QuickBooks error 6123, reach out to the certified QuickBooks expert’s team by calling us on our toll-free number +1-800-417-5147.

What are the root causes behind QuickBooks error code 6123?

Below are the major factors that provoke error 6123 in QuickBooks:

The backup file you are using to restore is damaged or corrupted.
Using an outdated and expired version of QuickBooks Desktop.
Presence of multiple versions of QuickBooks Database service.
Windows Firewall blocking QuickBooks port required to communicate with the server computer.

Solutions to Overcome QuickBooks company file error 6123

Solution 1. Download and Install QuickBooks Tool Hub to make use of Quick Fix my Program

Close open company files before you quit the QuickBooks application and move to the desktop.
Open Intuit’s website on your browser and get the setup file of the most recent QuickBooks Tool Hub version.
Save the downloaded QuickBooksToolHub.exe file, follow the steps you see on the screen, and agree to the terms and conditions.
After installing the QuickBooks Tool Hub, move to the desktop and open it by double-clicking the icon.
Once it opens, choose the Program Problems tab and click Quick Fix my Program.
When the tool finishes the repair, start QuickBooks and check if the issue is fixed.

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Solution 2. Run File Doctor from the QB Tool Hub to fix error 6123

Move to the Company File Issues tab within the QuickBooks Tool Hub and select Run QuickBooks File Doctor.
When the tool opens, scroll the drop-down to choose your company file.
If you can’t see the company file there, select Browse and search it on your computer.
Choose the Check your File option, click Continue and enter login details.
Click Next, and the tool will start repairing the file. Once done, open QuickBooks and sign in to the company file.

Method 3. Try restoring the company file using backup to fix error 6123

Open QuickBooks, select the File menu and choose Open or Restore Company.
Click Restore a backup copy, then Next, and choose Local Backup.
Look for your company file on the workstation with the .qbb extension and select Open.
When you are ready to save the file, click Open.

Conclusion

This blog on QuickBooks error 6123 ends here. The solutions discussed above will surely work for you in resolving the issue. If you feel stuck or confused, call us on our toll-free number +1-800-417-5147 and get assistance from certified QuickBooks professionals.

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